Turning Design Projects into Enduring Client Relationships

Join us this month as Justin Peters
, Executive Creative Director, 
Carbone Smolan Agency will share techniques, methodologies and personal stories that can help designers transform their role from vendor to trusted strategic partner.

For all the fear, excitement, and increasing dominance of technology, when it comes to building client relationships, the human networks still matters. Forget about B2B and B2C, it’s a ‘People-to-People’ world. Justin will talk about using listening as a sales tool, how to deliver more value with less effort, when to bend the rules of engagement, and the importance of keeping the dialogue future-focused.

Justin has been solving complex branding challenges for top-tier consumer brands, professional services companies, nonprofit organizations, and governments around the globe for over two decades. He has lived, worked, and spoke across the US, Europe, the Middle East and Asia, while leading engagements with Google/Motorola, Hewlett-Packard, Ingersoll-Rand, Tata Group, Dubai Telecom, GE Real Estate, Aetna, and Rotary International.